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Privacy Policy

Information We Collect 

We may collect personal information that you provide when enquiring or using our services, including:

  • Contact details (name, email, phone number)

  • Resumes, cover letters, academic history, and career information

  • Notes from coaching sessions, interviews, or feedback

  • Payment and booking details (where applicable)

We only collect information necessary to provide you with our services.

How We Use Your Information

Your information is used to:

  • Deliver services you have engaged us for

  • Provide feedback, coaching and written support

  • Communicate with you regarding your sessions or completed work

  • Improve our service offering

We never sell, rent, or disclose your information to third parties unless required by law

Storage & Security

All documents and personal details provided to us are stored securely and handled confidentially.
We take reasonable steps to ensure your information is protected from unauthorised access, loss, or misuse.

You may request correction or deletion of your files at any time.

Children & Young People Under 18

We support students and early-career individuals, including minors.

For clients under the age of 18:

  • A parent or guardian must provide consent to engage services

  • We only communicate with the parent/guardian as agreed

  • Personal information will be shared only with the consenting adult

We do not knowingly collect information from minors without parental involvement.

Website Use & Cookies

Our website may use cookies or tracking tools that collect general browsing information (such as pages visited).
These are used only to help improve the website experience and are not linked to identifiable personal information.

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You may turn off cookies through your browser settings at any time.

Access or Removal of Information

You may:

  • Request access to your information

  • Ask for corrections

  • Ask us to delete your files

Simply contact us using the details below.

Contact

If you have any questions about this policy or your information, please contact us directly. 

Agreement

By using our services or contacting us, you acknowledge and agree to this privacy policy

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